Your privacy matters to 58qcom. This policy explains exactly what personal data we collect from Pakistani members, why we collect it, how we use it, who we share it with, and what rights you hold over your own information.
This Privacy Policy ("Policy") describes how 58qcom ("we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "the Member", "the User") who access or use the 58qcom website, mobile platform, casino games, sportsbook, and all associated services (collectively, the "58qcom Platform").
58qcom is committed to handling your personal data with integrity, transparency, and security. We collect only what we need, use it only for the purposes described in this Policy, and retain it only for as long as necessary. We do not sell your personal data to third-party advertisers. We do not share your information with unrelated third parties without your knowledge.
This Policy should be read alongside the Terms & Conditions and the Responsible Gaming Policy, both of which form part of your overall agreement with 58qcom. By registering a 58qcom account or using the Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy.
58qcom reserves the right to update this Policy at any time. Material changes will be communicated to registered members via the email address or mobile number associated with their 58qcom account. Continued use of the Platform after such notification constitutes acceptance of the revised Policy.
These are the core principles that govern every data decision 58qcom makes on behalf of its Pakistani members.
All data transmitted between your device and the 58qcom Platform is protected with TLS 1.3 encryption. Sensitive fields — including CNIC numbers, payment details, and passwords — are encrypted at rest using AES-256 standard cryptography.
58qcom does not sell, rent, or trade your personal data to third-party marketers, data brokers, or advertising networks — full stop. Your information is used exclusively to operate the 58qcom Platform and fulfil our legal obligations.
We collect only what is strictly necessary to register your account, verify your identity, process transactions, and comply with applicable law. We do not collect data speculatively or for purposes beyond what is described in this Policy.
You hold meaningful rights over your personal data. You can request access, correction, deletion, and data portability at any time through the 58qcom support team. We respond to all verified requests within 30 calendar days.
58qcom does not hold your personal data indefinitely. Retention periods are tied to the purpose for which data was collected and any legal obligations that apply. When data is no longer required, it is securely deleted or anonymised.
This Policy sets out every category of data 58qcom collects, every purpose for which it is processed, and every type of third party with whom it may be shared. There are no hidden data practices at 58qcom — what you read here is exactly what we do.
58qcom collects the following categories of personal data from members and prospective members of the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, photograph | At registration and during KYC verification |
| Contact Data | Mobile number, email address, city of residence (e.g., Karachi, Lahore, Islamabad, Faisalabad) | At registration and when updated by the member |
| Financial Data | JazzCash / EasyPaisa mobile wallet references, HBL / UBL / Meezan Bank account identifiers, transaction amounts in PKR | When making deposits or withdrawals |
| Usage Data | Pages visited, games played, bet history, session durations, login timestamps | Automatically during Platform use |
| Device & Technical Data | IP address, browser type, operating system, device identifiers | Automatically on every visit |
| Communications Data | Live chat transcripts, support email content, feedback submissions | When you contact 58qcom support |
The majority of personal data 58qcom holds about you is data you have voluntarily provided. This includes information entered during account registration, identity documents uploaded during KYC verification, payment details submitted when making a deposit or withdrawal, and communications sent to our support team via live chat or email.
When you access the 58qcom Platform, certain technical data is collected automatically through standard web and application technologies. This includes your IP address, the type of browser and device you are using, the pages you visit, the sequence of actions you take, and the duration of your sessions. This data is collected using cookies, server logs, and similar tracking technologies as described in Section 9 of this Policy.
58qcom may receive personal data about you from the following third-party sources:
58qcom processes your personal data for the following specific purposes:
58qcom processes your personal data on the following legal grounds:
58qcom does not sell your personal data. We may share your data with the following categories of trusted third parties, strictly for the purposes described in this Policy:
All third parties with whom 58qcom shares personal data are required to handle that data in accordance with applicable data protection law and are prohibited from using it for any purpose other than the specific service they are providing to 58qcom. We maintain data processing agreements with all relevant third-party service providers.
58qcom retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of membership + 5 years after closure | AML / legal compliance |
| Financial transaction records | 7 years from transaction date | Tax and financial regulatory obligations |
| Betting and gaming history | 5 years from last activity | Dispute resolution and responsible gaming monitoring |
| Support communications | 3 years from last interaction | Quality assurance and dispute evidence |
| Device and usage data | 13 months from collection | Platform analytics and security |
| Marketing consent records | Until consent withdrawn + 1 year | Proof of consent |
Upon expiry of the applicable retention period, data is securely deleted or irreversibly anonymised so that it can no longer be associated with any identifiable individual.
58qcom implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
As a 58qcom member, you hold the following rights with respect to your personal data. To exercise any of these rights, contact the 58qcom support team via live chat. We will verify your identity before processing any request and will respond within 30 calendar days.
Request a copy of all personal data 58qcom holds about you, along with information on how it is processed.
Request correction of any inaccurate or incomplete personal data held on your 58qcom account.
Request deletion of your personal data, subject to any legal retention obligations that apply to 58qcom.
Request that 58qcom temporarily stop processing your data while a query or complaint is being investigated.
Request your personal data in a structured, machine-readable format for transfer to another service provider.
Object to processing based on legitimate interests or for direct marketing, including profiling for marketing purposes.
Cookies are small text files placed on your device when you visit the 58qcom Platform. They enable us to recognise your device, maintain your session, remember your preferences, and collect analytical data about how members use the Platform.
You may control non-essential cookies through the cookie preference centre available on the 58qcom Platform, or through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of the Platform.
The 58qcom Platform is strictly restricted to individuals aged 21 years and above. 58qcom does not knowingly collect personal data from individuals under the age of 21. All registrations are subject to mandatory age verification through CNIC document checks before any real-money activity is permitted.
If 58qcom becomes aware that personal data has been collected from a person under the age of 21 without parental or guardian consent, that data will be deleted immediately, the account will be closed, and any deposited funds will be returned to the originating payment method after identity confirmation.
58qcom's primary Platform infrastructure is hosted in data centres that maintain internationally recognised security certifications. In some instances, the third-party service providers used by 58qcom — including KYC platforms, game software providers, and cloud infrastructure partners — may process personal data in jurisdictions outside Pakistan.
Where such international transfers occur, 58qcom ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that required under applicable Pakistani data protection obligations. These safeguards include contractual clauses, data processing agreements, and verification that recipient countries maintain adequate data protection frameworks.
By using the 58qcom Platform, you acknowledge and consent to the transfer of your personal data to the countries and service providers described in this Policy, subject to the safeguards outlined above.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a concern about how 58qcom has handled your personal data, please contact our support team through any of the following channels:
58qcom aims to acknowledge all data-related queries within 48 hours and to provide a substantive response within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
If you are not satisfied with 58qcom's handling of your personal data or response to your rights request, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction.
Your personal data is protected. Your transactions are encrypted. Your identity is verified and secured. Now explore the full 58qcom platform — cricket betting, live casino, PSL markets, and hundreds of slots.
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